Common Questions Answered
Free shipping starts from:
Australia: 349 AUD
Canada: 350 CAD
Europe: 349 EUR
Indonesia: Free Shipping from 0 IDR
New Zealand: 349 NZD
United Kingdom: 299 SP
United States: 399 USD
Central & South America (not all countries): 399 USD
Shipping Fee:
Australia: 39 AUD
Canada: 39 CAD
Europe: 25 EUR
Indonesia: Free
New Zealand: 39 NZD
United Kingdom: 29 SP
United States: 35 USD
Central and South America (not all countries): 35 USD
We ship internationally to most countries from our warehouse in Bali, Indonesia.
Free Shipping
Certain orders qualify for free shipping, check out for your country below what is the minimum spend to receive it. This threshold is automatically converted to your local currency at checkout based on the current exchange rate — so if you're shopping in USD, GBP, AUD or any other currency, the equivalent amount will be applied automatically by Shopify at the time of your order.
Estimated delivery is 7 to 12 working days from dispatch. Please note that delivery times may vary depending on your location and local customs processing.
We make our pieces with care and in small quantities. Because of the nature of our production, we are unable to offer returns or exchanges as standard — but we do want every customer to be happy with their order.
Europe & Indonesia
Customers in Europe and Indonesia are eligible for a return in the following cases only:
A item arrived with a visible stain, or an item arrived damaged or ripped.
Please notify us within 7 days of receiving your order by emailing hello@suturastudio.com with your order number and clear photographs of the issue. Claims submitted after 7 days cannot be accepted.
Rest of the World
Customers outside Europe and Indonesia are not eligible for a return, but in the case of a damaged or stained item we will issue a gift card to the value of the affected piece.
Please notify us within 7 days of receiving your order with your order number and photographs of the issue.
Size exchanges are not possible, except in Indonesia. Before ordering, please consult our size chart carefully. Each product page also lists the exact measurements of that specific piece.
If you are unsure which size to order, please reach out to us at hello@suturastudio.com before placing your order — we are happy to help you find the right fit based on the measurements.
Sutura garments are made from natural fibers by skilled artisans in Bali. Natural materials have character — slight variations in texture or tone are part of what makes each piece unique, and are not considered defects.
